Head of Access Code Planning and Operations

Our Measurable Impact

We teach adults from low-income and diverse communities how to code and help them get engineering jobs in tech. Our graduates go from making $18,000 to over $85,000 a year, going from poverty to the middle class. Graduates are hired at leading companies such as Pinterest, Kickstarter, IBM, Jet, JPMorgan Chase. Participants are representative of the diversity of the NYC community with over 50% women, 60% African American or Hispanic, and 50% immigrant, and 50% without a college education.


Best-in-class Partners & Team

C4Q is a social enterprise startup backed by leaders across technology, business, and philanthropy. We are supported by the Robin Hood Foundation, Google for Entrepreneurs, Blackstone, Salesforce, Guggenheim Partners, and BlackRock. Our volunteers include leading technologists and experts from companies such as Google, Facebook, Artsy, Dropbox, and LinkedIn.

Diversity of experiences, perspectives, skills, and cultures is core to our mission and team. Our staff brings expertise and leadership across multiple sectors and industries: graduates of Harvard Business School and Wharton; previous Bain & Company and Bridgewater Associates; experience launching the national #GivingTuesday campaign; and engineers from NYTimes, Uber, Google.

Opportunity for Growth

C4Q is a rapidly growing startup that’s scaling to make national impact. Founded in 2011, C4Q has doubled in budget and staff each year over the past 4 years. Just three years ago we had only two employees. We are currently a team of 20 and anticipate doubling our team to 40 this year. In addition to scaling funding and staff, we are investing in scaling complexity as we tackle important challenges in our community.

 

Culture and Values

C4Q Values

  • Giving Our All

  • Absolute Performance

  • Data-Driven, Human Judgment

In addition to our values, our characteristics bind our values and form the basis of our team and community.

C4Q Characteristics

  • Humility

  • Diversity

  • Growth

Position Summary

The Head of Access Code Planning and Operations will be responsible for building a culture of operational excellence within a fast-growing program. Analytical prowess, strategic thinking, and planning skills are essential for this position, as is the ability to prioritize resources across the entire program in order to drive real and sustainable impact.

Responsibilities

  • Manage team of 4 Program Managers, who are front-line staff working with each cohort to drive non-technical outcomes (industry readiness, student characteristics) as well as student engagement and cohort culture

  • Recruit, hire, and onboard Program Managers as needed, prior to program launch

  • Work directly with Managing Director of Access Code to create robust planning timelines, model future needs, and actively track program progress towards KPIs

  • Coordinate goal-setting and activities across the 3 pillars of Access Code - technical mastery, industry readiness, and student characteristics - to deliver an effective, holistic impact

  • Identify and improve the strategy development and planning process, e.g. go/no-go decision-making framework on strategic projects

  • Set high bar for operational excellence, with focus on driving through outcomes/KPIs, clear communication and accountability, successful project and meeting management

  • Ensure student data consistency and lead insights development for the program, including designing key program components like exit tickets or post-event surveys to capture meaningful and actionable data for future analysis

  • Create and continuously refine operating procedures and systems that enable the staff and various teams to operate effectively

  • Manage the Access Code team calendar, driving a workflow that ensures all aspects of the program and activities are executed on time, on brand, and on budget

  • Oversee logistics for daily operations, events, and other types of activity within Access Code program

  • Prioritize competing demands on the team bandwidth, including coordination with non-program C4Q staff

  • Help facilitate meetings, develop and communicate meeting agendas and goals, record notes, send around next steps and deadlines

Qualifications

  • 3-5 years of demonstrated success in fast-paced strategic or operational role with demonstrated success

  • Management experience and high emotional intelligence

  • Forward-thinking and able to think across different disciplines

  • Able to work under tight deadlines and under pressure to achieve goals

  • Able to work independently on complex problems

  • Exceptional project management and follow-through skills

  • Able to communicate precisely and effectively, both verbally and in written form

  • Strong project management skills

  • Familiarity with the tech industry and passion for human development are a plus

 

We offer a competitive salary, health, dental, and vision benefits. Interested?